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Testimonials From Fellow Homeowners

Q36 Pest Control
4.7
Based on 25 reviews
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Wendy Myers
Wendy Myers
13:04 02 Feb 24
Q36 has been great! We set up regular maintenance and that has beenwonderful. We also had several sudden pest problems - they were quick to respond and solve the problem!
Derick Parker
Derick Parker
01:32 11 Dec 23
The techs at Q36 pest control are very knowledgeable and reliable. Been using them for months and haven't seen a bug since the initial bug treatment. I'm very happy with the results and customer service!
glen haney
glen haney
00:56 07 Nov 23
They were very informative and prompt with the arrival time. I would recommend 100 times over.
Jayme Phillips
Jayme Phillips
13:59 06 Nov 23
We have been with Q36 (Formerally Star Pest Control) for around 5 years since we moved into our home. We have woods behind us and lots of insects and such. Zack Yassu has been the best and most humble person I have ever met. He is so curteious and professional and ALWAYS take time to answer my questions. Any time we need him, he is always there. His brother Tony has been a welcomed addition too. These guys are great and Tony has been equally as professional.Kadee is so wonderful. She is such a warm and friendly voice to the team and I know that this company will only succeed to a much larger group.Q36 is by far the most resonable and reliable group out there.I am not sure about the negative reviews as I have NEVER had a bad experience with them. They come by monthly and always let me know when service is scheduled and gives me the opportunity to confirm and reschedule. They are top notch!Thank you Q36 for your service to our community!
glen haney
glen haney
01:41 25 Oct 23
Anne perkerson
Anne perkerson
15:13 23 Oct 23
We have been delighted with the past service from Zack Yassu. He has always been knowledgeable, professional and personable. Much to our surprise, his brother Tony came today to service our home. He is equally personable with all the same attributes of Zack. Q36 sure got lucky to have the Yassu brothers on board!!
Jeremy May
Jeremy May
00:17 06 Sep 23
Affordable rates, great service and quick response time. Highly recommend!
Whit McHenry
Whit McHenry
22:31 23 Aug 23
This is a scam... No accountability no professional isn do not use!
Fran Whalen
Fran Whalen
21:12 22 Aug 23
If your looking for an experienced pest control company, give these guts a call! They are extremely knowledgeable, professional and always on-time!
derrell long
derrell long
16:18 09 Aug 23
We have been using Zack as our Pest Control person for a few years now. Always does excellent work and never misses an appointment. Sometimes even able to do work sometimes sooner than requested. Very professional yet personable at the same time. Great quality, as an example he recently came and treated for ants in our kitchen and said would probably be 2 to 3 weeks before they were completely gone. They were gone in 2 days!!
Babbie312
Babbie312
22:20 08 Aug 23
Great company . Tony was professional and on time . I will use this company in the future 👏
Emily Duncan
Emily Duncan
18:53 05 Aug 23
Thought they were good because of the high rating. DO NOT USE THIS COMPANY! They were good in the beginning. Then started missing appointments but said that they came and I know they did not! Also charged my card an amount we didn't agree on without my consent. They did refund after I asked but I was having trouble with some baby roaches and were told that that issue was under control that it was Waterbugs. I know what roaches are I'm not stupid. I've never had a company blatantly lie and treat their customers like they are liars. Since it's family operated they stick close together and when one says he's completed treatment then they all believe him. But not their customers... as you see she says I didn't pay for my service but I have the texts and everything saying I'm paid up... so lies lies lies. And more lies
Flats at Jackson Square Maintenance Dept
Flats at Jackson Square Maintenance Dept
13:57 19 Jul 23
If we could give Q36 Pest Control 10 stars we would, plus 1 to equal 11. We take it to the next level just like they do and with Zack, the titan of technicians, you know you are working with an honest and reliable pro whom you can depend on. We are a new property management with three 80 year old historic buildings and were looking to forge a new path with a fresh pest control company and boy has Q36 delivered. We have been educated and received trustworthy, top of the line service that is unparalleled to any in the industry. And now with Tony on board, this dynamic duo will have your back with complete integrity. Call them today and you will not be disappointed.
richard perkins
richard perkins
23:02 17 Jul 23
Under the circumstances, it was a great experience polite and efficient at a reasonable cost. I will definitely use again.
Kathy Henley
Kathy Henley
15:22 29 Jun 23
Very nice man showed up right on time & did a very thorough job treating our home. Thank you Q36!
Alexandra Botts
Alexandra Botts
16:56 12 Jun 23
So glad we have been using them for the last few years. They are extremely professional and will always take time to discuss pest issues. Zack is extremely personable and a great face for the company.
Chelsea Spencer
Chelsea Spencer
02:32 23 May 23
So happy we found this business! I had found a scorpion in my house and panicked, thinking I'd never find anyone to come spray quickly. Called Q36 Pest Control and the nicest lady answered, she explained prices and told me they could have me on the schedule the very next day! Zach was our technician, he was friendly, professional and knew what he was doing, answered all my questions which was a lot! My home was sprayed May 18th, have not seen a single live insect, and the wood bees are gone from my deck! We will be using them for any Pest problems that come up in the future for sure, and to spray regularly. If your looking for honest, professional people to get rid of any nasty pests, these are the right people!
LuJean Buckner
LuJean Buckner
22:14 11 May 23
Zack is professional, very helpful and knows what he’s doing!
Donna Heath
Donna Heath
10:43 18 Mar 23
Thanks Zack; for always taking care of our exterminating needs.
Dean Pressley
Dean Pressley
02:13 16 Mar 23
The exterminator that came by did a very thorough job that spraying and treating the house for roaches spiders and ants and other past that and have it the house he was very knowledgeable of what he was doing and seemed like he did a very good job I appreciate it
ORSA Membership Secretary
ORSA Membership Secretary
04:18 13 Jan 23
Very professional, did a great job. Would recommend and I will use again.
Morgan LeBlanc
Morgan LeBlanc
20:08 13 Dec 22
Lee & Kadee have been incredible to work with. From our home inspection to pest control they’ve communicated every step of the way, been on time and thorough. Highly recommend!
Eugene Tinker
Eugene Tinker
19:38 11 Nov 22
Kirsten Barker
Kirsten Barker
18:25 11 Nov 22
I have used Q36 Pest Control for years now. They did my terminate inspection when I purchased my house and I never stopped using them! I am extremely happy with their customer service and work ethic! I never worry about pests in my house (and even some that were outside) because I know they take care of any unwanted visitors I may have. I love.that they come every month for the same cost as a quarterly pest service. I highly recommend them as your go to pest company!!
Wesley Webb
Wesley Webb
12:50 10 Oct 22
These guys are great! They showed up on time and were very polite. Reasonably priced and took care of our issues; we would definitely use them again!
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